Enable your agent's widget
Open an agent, enable website chat and save. Copy the iframe snippet shown on the agent page into your website. The chat uses your business information, services and FAQs.
Test from the customer's page
Open the website containing the iframe. Ask a service question, provide synthetic contact details and request an appointment. End the conversation, then review Calls, Leads and Appointments in your dashboard.
The public widget exposes the enabled conversation experience. Dashboard pages and other customers' records require authentication. Disable website chat when you no longer want the shared link to accept conversations.
An appointment mentioned in chat remains a request until staff and, when connected, the calendar provider confirm it. Website chat does not process card numbers; use a deposit payment link for payments.